searching for relevance

first attempt: organize all your electronic information into a time-ordered stream, like a supercharged email inbox.

We were an early pioneer in desktop search and got arrows in our backs. Our problem was that we tried to change user behavior in two ways:
- first, we asked users to abandon files and folders.
- our second mistake was to ask users to view search results sorted by time instead of relevance

We were trying to push time order as being more useful than poor relevance, citing the power of chronological recall and narrative storytelling. But user behavior in search was already set and we couldn't change it.


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